Shipping policy
SHIPPING & DELIVERY POLICY
Last updated January 23rd, 2026
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://hyggely.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Flat Rate Shipping Fees
We also offer flat fee shipping at the following rates:
| Shipping Method | Estimated Delivery Time | Shipping Fee |
| Flat Rate (Canada and USA) | 4 - 6 Business Days | $6.95-$15.95 |
| Free Shipping ($100 and up - USA and Canada only) | 4 - 6 Business Days | $0 |
| Flat Rate (International*) | 10 - 20 Business Days | $19.95 - $29.95 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
Average fulfillment/production time is 3-6 business days on most products. Soft goods generally ship within 5-6 business days. You will receive an email when your order has been shipped.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
DO YOU DELIVER INTERNATIONALLY?
*We offer international shipping to the following regions/countries:
United Kingdom
Australia
New Zealand
Europe
Free shipping is not valid on international orders.
Custom Fees & Sales Tax:
In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products. These suppliers are located in Canada, USA, Mexico, and/or UK. You will be responsible for paying any import duties and brokerage fees if applicable. Note that not all items are subject to duties and fees.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
All orders placed from Ontario, Canada will be subjected to HST tax.
WHAT HAPPENS IF MY ORDER IS DELAYED?
Delays in shipment or delivery can be caused due to holidays, busy seasons, weather or various other reasons. These delays are out of our control and can push the delivery window past the ETA or lead time given at the time of ordering. We ask for your patience during these times as we do our best to ensure all items get to our customers as quickly as possible!
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have an further questions or comments you may contact us by:
- Email: info@hyggely.com
- Online contact form: Contact Us